AquaVista Sanitary Privacy Policy
At AquaVista Sanitary, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Information You Provide: This includes information you provide directly when you fill out forms, request a quote, place an order, create an account, subscribe to our newsletter, or contact us. This may include your name, address, email address, phone number, payment information, and details about your project or preferences.
- Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and navigation paths.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To process your orders, provide bathroom furniture and accessories, deliver custom solutions, and facilitate installation services.
- To Communicate with You: To respond to your inquiries, provide customer support, send important updates, and deliver marketing and promotional materials.
- To Improve Our Website and Services: To understand how our users interact with our site, diagnose technical problems, and enhance user experience and service offerings.
- For Marketing and Analytics: To analyze trends, administer the site, track users’ movements around the site, and gather demographic information. We may use your information to provide you with tailored content and offers.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. Disclosure of Your Information
We may share your information with third parties in certain circumstances:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, website hosting, delivery, installation services).
- Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of AquaVista Sanitary, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Erasure: Request the deletion of your personal data under certain conditions.
- Objection: Object to the processing of your personal data under certain conditions.
- Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
AquaVista Sanitary
2847 Pacific Highway,
Unit 12B,
Brookvale, NSW, 2100
Australia